Finally, some peace of mind about my home investment. The people of Dr. Watts are first class! I was assisted on the phone by Jennifer, who was spectacularly kind and helpful. She explained services, business policies, and company background. She was instantly able to meet my unforgiving schedule, and was gracious enough to phone me when a service opportunity opened that was complimentary to my original request. Her helpfulness alone, would make me a returning customer.
Jason D., was my technician. He too was incredibly courteous, attentive to my concerns, and very patient with my questions. I had a list of services I needed, and before he began work, he took the time to explain the payment options, fee templates, and what I could expect my total cost to be, down to the penny. While the expense was fair, Jason was even more helpful to explain the generous warranty on parts and labor. He worked diligently and efficiently, providing highly proficient work and a quality of results that exceeded my expectations. Jason sought my preferences (the placement of a new outlet), and helped to inform me with his wealth of experience. I had a variety of needs, and he was attentive, informative, and thorough on every one. You MIGHT be able to find fairly reasonable service for a slightly lower price, but you will miss out on the quality, professionalism, and attention to detail that were so richly provided in my home. Satisfaction guaranteed - satisfaction achieved. Thank you, Dr. Watts Electric! Please consider me a loyal customer.